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Assisting Employees with UIF Claims

What benefits can an employee apply for?

The UIF provides the following benefit types:

  • Unemployment Benefits
  • Reduced Working Time Benefits
  • Maternity Benefits
  • Illness Benefits
  • Adoption Benefits


Via uFiling

To apply for benefits online via uFiling, the following documents are generally needed, depending on which category of benefits the employee is applying for:

  • Individual UI-19 form
  • UI-2.7 form outlining remuneration whilst in employment
  • 13 digit bar coded RSA Identity document or valid passport
  • Medical certificate (for Illness Benefit)
  • A letter from the employer confirming shutdown (for Reduced Working Time)

Employers are required to assist employees by completing the UI-19 and UI-2.7 forms. SimplePay generates the UI-19 and UI-2.7 forms for you to make this process easier. More information on this is available in the following help article:

The process for applying for benefits via uFiling is outlined in the following document from the Department of Labour:

At a branch

If employees will be applying for UIF at a branch, they will be required to submit the following forms in addition to the forms listed above:

  • UI-2.8 confirming banking details
  • UI-2.1 application for unemployment benefits
  • UI-2.2 application for illness benefits
  • UI-2.3 application for maternity benefits
  • UI-2.4 application for adoption benefits

These can be downloaded on the UIF’s website here.