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When I import the EMP501 from SARS, there are penalties / late submission fees that are greyed out and cannot be edited. This is throwing out the reconciliation. What can be done?

SARS values for the EMP501 are based on EMP201 values that were submitted each month. If there are penalties, late submission fees or interest which is causing a difference in the recon between the SARS values and the imported values, you would need to check with SARS where these values come from and how to correct them. There may be a missing EMP201, a late submission or incorrect ETI values for a certain period.

Once this has been confirmed with SARS, we can then assist with the resolution. This is not a normal filing situation and would require investigation. In this case, we suggest contacting support for further assistance.