Frequently Asked Questions

The links below cover the most frequently asked questions related to the Payroll Processing section:

• How do I capture daily paid employees?
• Why can’t I finalise my payslip?
• How does the pro-rata calculation work?
• How do I roll over to next pay period or tax year?
• Why can’t I remove an Employer Loan from a payslip until the balance is settled?
• My employee repaid their loan outside of payroll. How do I record this so that I can remove the Employer Loan?
• Why can’t I remove Savings from the payslip until the balance is paid out?
• I paid out my employee's savings outside of payroll. How do I indicate this on SimplePay so that I can remove the Savings item?
• Why can’t I remove a Garnishee from a payslip until the balance is settled?
• My employee settled the outstanding balance on a Garnishee item outside of payroll. How do I indicate this on SimplePay so that I can remove the Garnishee item?