The Calculated ETI amounts show as Unclaimed on the EMP501. How can I fix this?
When entering ETI amounts via Take-On totals, ensure that they are correctly captured by doing the following:
- Go to Employees > Select the employee > Edit Info > Take-On Balances.
- Click Edit Balances.
- Scroll to the bottom of the page to locate the ETI section.
- Under ETI, complete the fields for each month ETI was claimed.
- Click Save.
Refer to the Tax Take-On Balances page for more information.