The information on this help site covers the use of the payroll system as
well as the legal aspects of payroll. When you are logged into the system,
you will be pointed to help topics that are relevant to the function you are using.
You can also browse or search the help site from here.
You can also browse or search the help site from here.
COVID-19
- COVID-19 TERS CSV Export
- Additional ETI (COVID-19)
- COVID-19 Disaster Relief Payments
- TERS Payouts
- ▶ COVID-19 Frequently Asked Questions (FAQ)
- Why is my employee’s tax lower than expected after lockdown?
- I’ve received feedback on my TERS application – what does it mean?
- I need to refund the UIF, how do I do this?
- How do I get my UIF reference number?
- I applied for TERS for April and May, but my employee only received a pay out for May. What do I do?
- I am not a SimplePay client, is it still possible to use your forms for UIF and TERS?
- How should I reflect TERS advances on my EMP201?
- Is TERS the same as UIF?
- When do TERS applications close?
- Can I still apply for TERS benefits in May if I didn’t apply in April?
- What relief measures are there for employees?
- What relief measures are there for businesses?
- My business is closing temporarily during lockdown, what UIF code should I use?
- My employees will be working reduced hours and need to claim UIF, which code do I use?
- I have employees who are ill as a result of COVID-19 and need to claim UIF, which code should I use?
- My business is having to close down completely and will not reopen after lockdown. Which UIF code should I use for my employees?
- I am an employee, will I be able to claim TERS / UIF because of COVID-19?
- The Department of Labour has stated that I, the employer, can complete the application on my employee’s behalf; How do I do this?
- How do I calculate the benefit I / my employees will receive from the UIF or TERS?
- How can I track the progress of my TERS application?
- Who do I contact for assistance with UIF and / or TERS?
- Part of the TERS application is proof of income for the employees – how do I provide this from SimplePay?
- Does the type of business or the sector I’m in affect eligibility for TERS?
- How do I apply for TERS?
- How do I account for TERS payouts in my books?
- What ETI changes are there for COVID-19?
- How do I get the SDL payment holiday?
- Does employee income still attract PAYE during the COVID-19 period?
- What is the 35% PAYE deferment?
- I am registered with SARS for UIF, but not with the Department of Labour. Can I receive TERS benefits?
- Is TERS available for May 2020?
Payroll Setup
- ▶ Company Setup
- Payslip Settings
- Split Pay for Custom Leave Types into Separate Accounts
- Employer Details
- Employer Filing Details
- EFT Settings
- Pay Frequencies
- Pay Points
- Job Grades
- Custom Items
- Formulas
- Templates
- Basic Pay Settings
- Bargaining Councils
- ▶ Employee Setup
- Add Employees
- Employee Classification
- Basic Info
- Custom Employee Fields
- Take-on Balances
- Regular Hours
- Skills and Equity
- ▶ Frequently Asked Questions
Payroll Processing
- Payslip Basics
- Entering Employee Hours
- Add a Payslip
- Notes
- Pay Runs
- ▶ System Items – Benefits
- Accommodation
- Bursaries and Scholarships
- Company Car
- Company Car Under Operating Lease
- Employee’s Debt Benefit
- Medical Costs (Other than medical scheme)
- ▶ System Items – Income
- ▶ System Items – Deductions
- Donations
- Garnishee
- Income Protection
- Maintenance Order
- Medical Aid
- Repayment of Advance
- Retirement Funds
- Voluntary Tax Over-Deductions
- ▶ System Items – Allowances
- Broad Based Employee Share Plan
- Computer Allowance
- Phone Allowance
- Gain on Vesting of Equity Instruments item
- Subsistence Allowance (International / Local)
- Tool Allowance
- Travel Allowance
- Uniform Allowance
- ▶ System Items – Other
- ▶ Service Periods
- Ending an Employee’s Service
- Payments on or after Termination
- Recording Maternity and Parental Leave / Long-Term Absence
- Assisting Employees with UIF Claims
- ▶ Additional Topics
- ▶ Frequently Asked Questions
- How do I capture daily paid employees?
- How does the pro-rata calculation work?
- How do I roll over to next pay period or tax year?
- Why can’t I finalise my payslip?
- Goal Seek
Payroll Concepts
Filing and Processes
Accounting
Leave Management
- ▶ Leave Types and Entitlements
- Annual Leave
- Sick Leave
- Compassionate (Family Responsibility) Leave
- Maternity Leave
- Unpaid Leave
- Parental and Commissioning Parental Leave
- Custom Leave Types
- ▶ Editing Entitlement Policies
- Editing Leave Details
- Creating Entitlement Policies
- Active Entitlement Policies (company defaults)
- Employee-Specific Leave Management
- Leave Take-On Balances
- Recording Leave
- Deleting Leave
- Leave Adjustments
Other Frequently Asked Questions
- Do I have a contract or agreement with SimplePay?
- Is my data safe with SimplePay?
- How do I download SimplePay?
- How do I backup my information?
- Is there a SimplePay app?
- Does SimplePay have a blog?
- How do I transfer a company to a different account?
- Can you integrate with other systems?
- How do I delete/close my account?